Event Name Quality Kiosk
Event Start Date March 31, 2021
Event End Date March 31, 2021
Event Type JOB
Status True
Show on homepage False

Digital Monitoring Here an individual's main objective is to monitor the performance and availability of web & mobile applications. Engineers need to ensure that the automation scripts are always working and in the event of failure it's highlighted to the clients & immediate next level respectively. a. Monitor applications for domains like Banking, Insurance, Mutual funds, Ecommerce, Trading & securities b. 100% Adherence to Quality Assurance parameters and Standard Operating Procedures in terms of SLA's c. Proactive and prompt communication with clients to resolve their queries quickly and accurately. d. Raising issues/risks to the immediate next level and escalating wherever needed. e. Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure f. Ensuring proper handover of their respective applications/ zones to next shift Engineer g. Job involves rotational shifts (Morning, Afternoon and Night) with central pick up and drop facility from Ghansoli station